• Lagos

Our client is a leading premium lifestyle ecommerce retailer located in Oniru, Lagos, offering exceptional quality products without premium price tags typically associated with designer or branded products.

Position Overview

Lead the coordination of order fulfillment, delivery operations, and inventory returns & quality

management for the client’s premium fashion accessories e-commerce business, ensuring high

delivery success rates and customer satisfaction.

Job Description

– Manage end-to-end logistics operations including order processing, packaging, and delivery

coordination

– Maintain high payment-on-delivery success rate through effective coordination with delivery

partners and customers

– Oversee inventory returns and quality management across multiple product categories (shoes,

watches, handbags, luggage)

– Coordinate with warehouse team to ensure efficient storage and retrieval of products

– Monitor and optimize delivery routes and timelines

– Maintain accurate inventory records for returns and repairs and conduct regular audits

– Manage relationships with delivery partners and courier services

– Implement and maintain quality control processes

– Generate regular reports on logistics KPIs and performance metrics

Required Qualifications

– Bachelor’s degree in Supply Chain Management, Logistics, or related field

– 3+ years’ experience in e-commerce logistics or related field

– Proven track record of managing successful delivery operations

– Strong understanding of inventory management systems

Preferred Qualifications

– Experience with luxury goods or fashion retail

– Knowledge of ERP systems

– Previous experience with payment-on-delivery operations

– Understanding of Nigerian logistics landscape

Hybrid, Full-Time
Lagos, State

Send application to recruitment@21search.ng, using the job title as the subject of the email.

 

To apply for this job email your details to recruitment@21search.ng