Hi there.

It’s another Wednesday and it feels great to be with you again. It is also the last Wednesday in the month of February; I hear people say, “ah ah, February has already ended. By this time in January, it was still 15th”. Well, however short February appears to have been, I hope you made the most of it.

In today’s article, we will be discussing standardization and our specific focus is on the ISO 9001:2015 known as the Quality Management Systems or QMS for short. When it comes to quality, organizations would not willingly compromise standards because they know the fate and consequence of using a substandard product or service. But in a bid to ensure quality, a lot of people equate quality with the price of a product or service. This may be true in some cases; it could be false in other cases but a bid to deceive masses and exploit the ignorance of consumers. Some of us even painstakingly check for some form of assurances such as “QC passed”, but we know that is not any form of patenting that has come with the QC Passed that is pasted on products, especially electronics. We cannot also always equate the quality of products with the country of manufacturing that we see on a product. Afterall, we have seen products here in Nigeria literally screaming “I am fake but on the same item we see “Made in Germany” or even the name of a famous designer who has been known for quality on a very inferior quality item.

ISO, International Standards Organization is a world-renowned organization known for certifying and assuring quality to products and services. ISO is a mother with many children but today, we will consider one her children that should be in place for almost every sector of labour; be it service, manufacturing, technology and so on. This standard is the ISO 9001:2015.

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). It outlines a framework for improving quality and a vocabulary of understanding for any organization looking to provide products and services that consistently meet the requirements and expectations of customers and other relevant interested parties in the most efficient manner possible.The QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organizational efficiency. First published in 1987, the latest iteration (ISO 9001:2015) replaces ISO 9001:2008. The ISO 9001:2015 is not some rigid guidelines for providing quality service but a flexible standard that allows organizations define its objectives and adherence to the outlined objectives of quality; such that you do not use the service or product of same organization and get different qualities. This standard provides practical and workable quality management system for monitoring and tracking excellence in all areas of your business. Implementing an ISO 9001: 2015 will help improve efficiency in business among many other reasons for having an ISO 9001:2015 implemented.

At 21Search, we provide necessary assistance to get organizations get ISO certified. Our services cover all ISO standards, Halal, and other international standards promptly and the best affordable prices. We will furnish you with more information about the various ISO standards in our Standardization webinar that would be happening soon. Stay glued to this blog and we will provide more details in the coming weeks. Also, if you have not registered for our Data Protection training for Q1, you are running out of time. Hurry now and get registered as we have limited slots available. Visit www.ndpracademy.ng for more information and register. Until I come your way again, stay safe, work smart and not just hard.



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